WHO ARE WE?
Mark's Pro FM, LLC
Mark's Pro FM, LLC formerly doing business as "Mark's Professional FileMaker Services" was formed and certified in the State of Texas on June 1st 2012.
WHAT DO WE DO ?
We Consult with clients regarding FileMaker Pro database solutions for companies large and small as well as develop and support FileMaker Pro databases solutions. Over 15 years of one on one consultaions by Mark Jeffords with all types of businesses gives us expertise in evaluating your database needs. On top of that we our gifted in working with FileMaker Pro and other software as well which gives you a near one stop shop for most all of your database challenges.
HOW DO I GET AN ESTIMATE ?
Just Call or E-mail us! Estimates are totally free as is the consultation. We give you as much initial consultation as is needed for you to feel comfortable. Careful and thoughtful consideration goes into each new estimate and potential business relationship. We want to know the how's and why's of your business to suggest the very best solution. We will come out to your business where applicable and study your work processes. Providing us with current work tools such as spreadsheets, Word docs or even paper forms will help in the discovery process.
WHAT DO YOU CHARGE?
We charge an hourly rate of $125 for database development and $125 for support on databases we design and work on solely. If you'd like us to work with you on a database i.e. we will not be the only ones with development privileges, the hourly rate is $150.
HOW DO YOU BILL FOR SERVICES?
Billing is done via PDF invoice and done weekly although not necessarily on the same day each week. Payment by check, Pay Pal or Credit Card is accepted.
Invoices are Net 10 days
HOW WILL YOU DO THE WORK?
Our database development is based on what is now being called UX or user experience. There is even a group called UXPA . What we want you to know is we have always worked with users and built our solutions with user input from the start gate. It makes no sense not to gather input from computer users in your company to see how they do things now and what would best fit the majority of your users. There are some companies that use a arrogant approach to developing by thinking they know best and you get just what they come up with. We believe we hold many valueable and reliable methods in our database design but we give and take with you and your users to get the best result.
You will be in constant communication with us as it is built and be able to see the work being done each day.
DO YOU REQUIRE CONTRACTS? WILL YOU SIGN A NON-DISCLOSURE AGREEMENT?
Sometimes but rarely we have the need to offer contracts for services on a 1 year rate but more often a handshake is all it takes. We will gladly sign a non-disclosure to protect you and your business materials.
Mark's Pro FM, LLC Master Services Agreement
MPFS - Master Services Agreement
Tax Form W-9